Secugen Device Registration | EXTENDED • 2025 |

Re-plug the USB into a different port. Reinstall the WBF drivers.

Select the driver that matches your specific model (e.g., Hamster Pro 20, Hamster IV).

SecuGen biometric devices are widely used for Aadhaar-based authentication in India, but they won't work out of the box for these services without proper registration. This registration process ensures your device is "Registered" as per UIDAI norms. 1. Locate Your Device Serial Number

SecuGen Device Registration: A Comprehensive Guide to RD Service Setup secugen device registration

// Enrollment Bitmap img = sg.CaptureImage(); byte[] template = sg.CreateTemplate(img); SaveToFile(template, "user1.tpl");

Before you plug anything in, ensure your device is compatible. The SecuGen RD Service generally supports models like the Hamster Pro Hamster Pro 20 U20-ASF-BT 2. Install the Right Drivers

Send your device serial number and purchase invoice to rdsupport@secugenindia.com . Re-plug the USB into a different port

: If the sticker is faded, plug the device into your PC. Open Device Manager , expand Biometric Devices , right-click your SecuGen scanner, select Properties , and find the serial number string under the Details tab. Step 3: Complete Online RD Service Registration Navigate to the official SecuGen RD Service portal. Click on the Registration or Activation tab.

Required to communicate with the registration management server.

You can check if your device is active on the RD Status page . Registration for International Users (NRIs) SecuGen biometric devices are widely used for Aadhaar-based

If you are using SecuGen’s proprietary SDKs or utility tools (like FDx SDK Pro): Run the . The tool will list your connected scanner.

: You can check if your device is active on the RD Status page.